ProjectWise Messaging Service and Link to document

I'm currently using PWSELECTseries 4, (08.11.11.590).  I am trying to set up messaging services when a document changes a work flow state.  That is actually working good.  However, the email message that gets sent does not have an active link to the document.  Rather, I have to cut and paste the link from the email into ProjectWise. 

Is there a setting that needs to be changed so that the link in the email to the document in ProjectWise is an Active link?

Thanks.

Gail